Delay reply

Make your bot interactions with users feel more human. It’ll make the user feel like they’re interacting with a person rather than a bot. Do this by adding well placed message delays to give the appearance the bot is taking a moment to respond while considering your input.

TYPICAL USES FOR THIS:

• To allow the user to feel as if the bot is taking a moment to consider the response before replying.
• To create the appearance that the bot is responding in a more human-like fashion.
• To aid the flow of the bot responses to your users, thereby improving the cadence of their interactions with the bot.

The available options for this feature are limited as the function is quite simple. Let’s take a look at what you can interact with here:

Set the number of seconds you’d like as a pause before your bot proceeds to executing it’s next block (also known as a node) in the flow.

Here’s how it would look if you were to add this block.

Do this by:

1. Adding a new block.
2. Selecting “Send a Message” as the category (It is usually selected by default).
3. Select the “Delay Reply Message” block.
4. Select the delay (in seconds) you’d like.
5. Click on the Save button for the block to be added into your flow.